SUNSHINE Lighting is committed to providing you with high-quality goods, If the items you receive have quality issues, please send email the relevant order receipt and photos of the product to info@sunshinelights.com or call our customer service hotline at (852) 2402 1920 to make inquiries and register for an appointment during the product warranty period. Online orders can be inquired by sending a WhatsApp message to 9723 4541.
- No returns on goods sold.
- Items must be returned in the original box and must include all the original tag, label and packaging.
- Please note that only one exchange request can be made per each order.
- Items cannot be returned/refunded/exchange for non-quality reasons.
- This policy is only applicable to purchases made online via the SUNSHINE e-Shop.
- All return shipping fee must be prepaid. We cannot accept COD returns.
If there is any dispute, SUNSHINE Lighting Limited reserves the right of final decision.
(Updated on 2026.08.31)
| 1 Year Warranty | 1 Year On Site Warranty plus 3 years Motor | 2 Years Warranty | 3 Years Warranty |
| All Accessories | All Ceiling Fan | All Sunshine Mega Products | LED Bulbs |
| Desk Lamp |
| LED Tubes |
|
| Christmas Items |
| All LUMI Series |
|
| UV Box |
| LED Downlight |
|
| PL Tubes and 2D Fluorescent Tube |
| Flood Light |
|
| All MIKA Lamps including first half year on site service except desk lamp |
| Magnetic Module |
|
| |
| Ceiling Light |
|
|
|
| Sensor Light |
|
|
|
| Mosquite Lamp |
|
|
|
| All Sunshine CFL except PL Tubes and 2D Fluorescent Tube |
|
|
|
| All 3C Gadgets Products |
|
|
|
| Extension Sockets |
|
|
|
| Handheld Fans |
|
