A10: You can contact our customer service department to reschedule the delivery date and time and pay additional fees.
A9: After the customer places an order and finish the payment, relevant colleagues will follow up the order and notify the delivery date.
A8: Yes, you can pick up your goods in person in the showroom at a specified time.
Address: Room 11 on the 29th floor of the Cable Television Building at 9 Haisheng Road, Tsuen Wan, Hong Kong
Opening hours: Monday to Friday 9:30am - 6pm (Closed Saturday/Sunday public holidays)
A7: If the total amount of the order is converted to HK$300 or more, you can enjoy free local standard shipping service. If the total amount of the order does not reach the specified amount, the Company will charge a delivery service fee of HK$50. (The total amount of the order is the amount deducted from the used shopping coupons, other discount offers and shipping charges.) )
Additional surcharges: If there is no elevator, $50 will be charged per floor. *Local standard services do not include outlying islands and other remote areas, such as Discovery Bay, Ma Wan, Tung Chung and Chek Lap Kok, shipping costs need to be quoted separately, please contact us for more details. Due to geographical reasons, the truck cannot reach the delivery address directly, and additional fee will be charged according to the situation. All delivery arrangements and shipping fee are subject to the decision of SUNSHINE Lighting Ltd.